fdd77 Privacy Policy

fdd77 (referred to hereinafter as "we", "us", or "the platform") operates a secure and reliable online betting and casino service for players in Bangladesh. This Privacy Policy ("Policy") clarifies the following:

• What types of personal information we collect and why;
• How collected information is processed, stored, and used;
• The circumstances under which your information may be shared with third parties;
• The measures we take to protect your information;
• Your rights regarding your data and how to exercise them.

By using the fdd77 website (https://fdd77.cam) or creating an account, you are agreeing to the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our platform. This policy is linked to the Terms and Conditions and forms an integral part of that document.

2.1 Information You Provide Directly

When you register an account on fdd77, use our services, or contact us, the following information may be collected:

• Identity Information: Full name, date of birth, national identity card number (for KYC verification).
• Contact Information: Email address.
• Financial Information: Transaction details via bKash, Nagad, Rocket, Upay, or bank transfer (we do not store full account numbers).
• Account Information: Username, password (stored in encrypted form), security questions and answers.

2.2 Automatically Collected Information

The following information is collected automatically while you use the platform:

• Device and Network Information: IP address, browser type and version, operating system, device identifier.
• Usage Information: Pages visited, session duration, click and navigation patterns, game participation history.
• Cookies and Tracking: First-party cookies, session tokens, and similar technologies (see Section 8 for details).

fdd77 uses collected information only for the following legitimate purposes:

• Account Management: Registration, login verification, and ensuring account security.
• KYC Verification: Confirming age (21+) and identity in accordance with responsible gaming policy.
• Transaction Processing: Managing financial activities related to deposits, withdrawals, and bonuses.
• Customer Support: Providing assistance via live chat and email.
• Fraud Prevention: Detecting unusual activity and protecting platform security.
• Technical Improvement: Enhancing service quality, fixing bugs, and improving performance.
• Legal Compliance: Adhering to applicable laws and regulations.
• Communications: Sending important messages regarding policy changes, security alerts, or account-related matters.

We do not sell your information to any third party, nor do we use it for personal advertising profiling.

4.1 Service Provider Partners

fdd77 relies on trusted third parties for certain technical and operational functions. These partners receive only the information necessary to provide specific services and may not use it independently. This includes:

• Payment processing services (bKash, Nagad, Rocket, Upay, banking partners);
• Identity and KYC verification services;
• Technology infrastructure and cloud hosting providers;
• Fraud detection and cybersecurity services.

4.2 Legal Obligations

We may be legally required to disclose information in the following circumstances:

• A valid order or summons from a competent court or regulatory authority;
• Cooperation in investigations into financial crime or money laundering;
• Requests from law enforcement agencies in investigations of fraud or cybercrime.

Before any such disclosure, we seek legal advice where possible and provide only the minimum information requested.

4.3 Business Restructuring

In the event of a company merger, acquisition, or asset transfer, user information may be transferred to the new authority. In such cases, the new authority will be bound to comply with the terms of this privacy policy.

6.1 Retention Period

We retain information in accordance with the following policy:

• Active Accounts: All information retained for as long as the account remains active.
• Financial Transaction Records: Retained for up to 7 (seven) years after account closure, as required by law.
• KYC Documents: A minimum of 5 (five) years after account closure.
• Log Files and Technical Data: Generally 90 days to 1 year.
• Customer Support Communication Records: 2 years from the date of last contact.

6.2 Account Closure and Data Deletion

If you wish to close your fdd77 account, please contact our support team via live chat or email ([email protected]). Except for information required to be retained under legal obligations, your account and personal information will be deleted or anonymised within 30 days of receiving your request.

8.1 What Are Cookies and Why Are They Used

Cookies are small text files stored in your browser. fdd77 uses the following types of cookies:

• Essential Cookies: Essential for maintaining login sessions, security tokens, and technical functionality. Disabling these will prevent the site from working correctly.
• Functional Cookies: Used to remember your preferences, language settings, and session information.
• Analytics Cookies: Used to collect site usage statistics in order to improve our service. This data is processed anonymously.

8.2 Cookie Controls

You can block or delete cookies from your browser settings. However, please note that disabling essential cookies will prevent you from logging in or making transactions correctly. Most modern browsers (Chrome, Firefox, Samsung Internet) offer cookie management options — guidance can be found in the browser's help section.

fdd77 is for individuals aged 21 and above only. We do not knowingly collect information from anyone under the age of 18. Age verification (KYC) is mandatory at the time of account registration. If we become aware that information has been collected from a minor, that information will be deleted immediately and the associated account will be closed.

If a parent or guardian believes that their child has created an account on this platform, please contact us at [email protected].

fdd77 may update this privacy policy from time to time. In the event of significant changes, we will notify you in the following ways:

• The update date on this page will be changed;
• For significant changes, a notice will be displayed at login;
• For important changes, a notification will be sent to your registered email address.

Continued use of the platform after changes have been made will be taken as your acceptance of the new policy. We therefore recommend visiting this page regularly.